Psychiatric Services in Newport Beach
THIS NOTICE DOES NOT DESCRIBE HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED OR HOW YOU CAN GET ACCESS TO YOUR MEDICAL INFORMATION. FOR ACCESS TO PERSONAL MEDICAL INFORMATION AND TO UNDERSTAND SUPERIOR PSYCHIATRIC SERVICES’ PRACTICES UNDER THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA) AND/OR CALIFORNIA’S CONFIDENTIALITY OF MEDICAL INFORMATION ACT, PLEASE REFER TO THE NOTICE OF PRIVACY PRACTICES YOU RECEIVED WHEN YOU BECAME A PATIENT OF THE CLINIC.
Effective date: March 15, 2013.
NOTE: Unauthorized attempts to upload or change information on the Superior Psychiatric Services’ Website (“SuperiorPsychiatric.com,” or “SPS”) are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.
Superior Psychiatric Services, P.C. is committed to maintaining the trust and confidence of its clients and visitors to its web site, and is dedicated to treating its clients’ and web users’ information in a manner that is consistently fair, ethical, and responsible. Superior Psychiatric Services is also committed to the security of the data it collects when you use the website. Superior Psychiatric Services wants you to understand when it collects and uses information about you, the actions it takes to protect your privacy, and its commitment to data security.
1. California Residents: Your California Privacy Rights 2
2. Introduction 3
3. Superior Psychiatric Services’ Blog Disclaimer 4
4. Registration and Account Information 4
5. Superior Psychiatric Services Partners and Sponsors 5
6. Online Shopping 5
7. Online Advertisements 5
8. What Information does Superior Psychiatric Services’ Website collect? 6
9. Cookies, Web Beacons, and Similar Technologies 7
10. Your E-Mail 8
11. Using Your Personal Data 8
12. Disclosures 9
13. FTC Endorsement Compliance and Requisite Disclosure 10
14. Voluntary Customer Surveys 10
15. Service Providers 11
16. Sale of Business 11
17. Exceptions 11
18. Special Cases 11
19. International Data Transfers 11
20. Superior Psychiatric Services Website Statistics 12
21. Safe Harbor Privacy Principles 12
22. Sites Other Than Superior Psychiatric Services 12
23. NOTICE TO PARENTS: Children’s Privacy 13
24. The Superior Psychiatric Services Commitment to Data Security 13
25. Modification of Your Personal Information 14
26. Lawsuits and Law Enforcement Requests 14
28. Choice/Opt-Out 16
29. Policy Amendments 16
30. Analytics 16
31. Miscellaneous Provisions 17
32. ACCEPTANCE OF THESE TERMS 18
1. California Residents: Your California Privacy Rights
Superior Psychiatric Services is committed to safeguarding the privacy of its website visitors; this policy sets out how SPS will treat your personal information. Providing SPS with any personal information is not a requirement to access the SuperiorPsychiatric.com Website. SPS does not collect any personal information about you when you visit the SPS Website unless you choose to provide this information to us. SPS does, however, collect and store certain information automatically. SPS handles information about your visit to its website as detailed herein.
SuperiorPsychiatric.com collects information for Website management and statistical purposes. SPS uses the collected information for statistical and demographic purposes, i.e.: to count the number of visitors to each unique SPS Website or page, to establish the type of visitors, to list the most visited content, etc., all of these to improve and make the SPS Websites more useful to visitors like you.
This SPS Website receives and stores any information you enter on the SPS Website or give SuperiorPsychiatric.com in any other way, such as via telephone, electronic mail, online or otherwise. For example, this information may be collected when you send a request using the “Contact Us” page or form, when registering to comment on one or more of the Blog entries, or when you contact Superior Psychiatric Services for customer, not medical, support. SPS collects information in different ways from Visitors and Users who access the various parts of its Website and the network of websites accessible through its Website. SuperiorPsychiatric.com uses this information primarily to provide a customized experience as you use the SPS Website and, generally, does not share this information with third parties. However, SPS may disclose personal information collected if SPS received your permission beforehand or in very special circumstances, such as when SPS believes that such disclosure is required or permitted by law or other special cases described below.
This policy statement discloses SuperiorPsychiatric.com’s privacy practices including the notification of:
a. Personally identifiable information collected through the Website;
b. Intended usage of this information;
c. Choices available regarding opt-in/opt-out, data collection, use and distribution of the information;
d. Security measures designed to protect the loss or misuse of information under the control of SuperiorPsychiatric.com; and
e. How to maintain the accuracy of your information.
3. Superior Psychiatric Services’ Blog Disclaimer
Certain features of the SPS Website may allow you to contribute content. By their very nature, this information may reveal your identity or be linked to you personally. The SPS Website may make blogs, message boards and other public forums available to its users. If you post personal information online, it will be publicly available and this information may reveal your identity or be linked to you personally. You may, therefore, receive unsolicited messages from other parties. SPS cannot ensure the security of any information you choose to make public, nor can SPS ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas.
Any information you may disclose in any User Directory, case studies, testimonials, Forums, or other public areas of the SPS Web sites, or anywhere on the Internet, becomes public information. You must exercise caution when deciding to disclose personal information in any public area. Please know that if you submit comments, blog entries or other user-generated content to the SPS Website, it may be published online or offline in any media or format, whether currently existing or hereafter developed. Others may have access to this content and may have the ability to share it with third parties across the Internet. SPS may also publish your name, email or other personal information with the content or a portion thereof. SPS may also use the content or a portion thereof for advertising, marketing, publicity and promotional activities.
4. Registration and Account Information
Visitors to the SPS Website are not required to register in any manner. Users are asked to provide certain personal information when they submit a request through a “Contact Us” form or attempt to post a comment to any of the Blog entries. This information may include, but may not be limited to, name, address, telephone number, email address, and other information, perhaps such as the type of personal computer being used to access the Website. Users may be asked to complete an online form that collects information about demographics, product or website usage and preferences, along with other information that will help SPS improve its Website. SPS through its Website may collect and store anonymous demographic information (such as your zip code, gender and age), and use this data to tailor your experience at our Site, provide content that SPS may determine you might be interested in, perform general improvements to the Site, and display the content according to your preferences. The personal information collected from Users through any SPS Registration or Account form is used to manage each User’s account (such as replying to inquiries) and provide Users additional information about services that may be of interest to them. SPS does not share this information with third parties, unless specifically stated otherwise or in special circumstances. However, in instances where SPS and a partner jointly promote the Services, SPS may provide the partner certain personal information, such as the name, address, and username of persons who subscribed to the Services as a result of the joint promotion for the sole purpose of allowing SPS and the partner to assess the results of the promotion. In this instance, personal information may not be used by the partner for any other purpose. SPS may also generate non-identifying and aggregate profiles from personal information Users provide during registration (such as the total number, but not the names, of Users). As explained in more detail below, SPS may in certain instances use this aggregated and non-identifying information to sell advertisements that may appear on the website.
SuperiorPsychiatric.com may, though does not at this current time, collect and may retain certain financial information from you during an account registration process, or in connection with other SPS’ products and services offered on the SPS Website. SPS will never sell, share or rent any financial information collected from you except as disclosed in this policy or as necessary to fulfill your order
5. Superior Psychiatric Services Partners and Sponsors
Some products and services are offered to Visitors and Users in conjunction with a partner (e.g., for joint promotions, as described in paragraph 3 above). To provide Visitors and Users with some of these products and services, the partner may need to collect and maintain personal information. In these instances, SPS will provide such data collected or transferred to our Partners and Sponsors. Additionally, there may be an opportunity for SPS Users to have co-branded pages that are co-sponsored by non-affiliated partners [though this is not in use at the time this Policy was enacted]. If or when partners or sponsors exist, SPS will share non-identifying and aggregate information (except as described above), but not personally identifiable information of individual Users, with such partners in order to administer the co-branded products or services offered.
6. Online Shopping
7. Online Advertisements
Superior Psychiatric Services does not share personally identifiable information about its individual Visitors or Users with advertisers. SPS may display online advertisements and may share aggregated and non-identifying information about its Visitors and Users collected through the ‘Contact Us’ or Blog-comment registration process, as well as through online surveys and promotions with these advertisers. Additionally, in some instances, SPS uses this aggregated and non-identifying information to deliver tailored advertisements. For example, an advertiser informs SPS the audience the advertiser wants to reach (for example, females between 25 and 55 years of age) and provides SPS an advertisement tailored to that audience. Based upon the aggregated and non-identifying information SPS collected, SPS may then display the advertisement to the intended audience.
8. What Information does Superior Psychiatric Services’ Website collect?
If you do nothing during your visit but browse through the SPS website, read pages, or download information, the SuperiorPsychiatric.com Website will gather and store certain information about your visit automatically. This information does not identify you personally. SPS automatically collects and stores only the following information about your visit:
• The Internet domain of your Internet Service Provider (ISP) or institution you use to connect and access the SPS Website (company.com, institution.org, school.edu, etc.);
• Your IP address, which is a number that is automatically assigned to your computer whenever you are connected to the Internet;
• The type of browser and operating system used to access our site;
• The date and time you access the SPS Website;
• The pages you visit;
• If you linked to the SPS website from another website, the URL address of that website.
For other uses, the SuperiorPsychiatric.com Website may collect, store and use the following kinds of personal data:
a. Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
b. Information relating to any transactions carried out between you and SuperiorPsychiatric.com on or in relation to these websites, including information relating to any purchases you make of SPS goods or services;
c. Information that you provide to SuperiorPsychiatric.com for the purpose of registering with the SPS Website, primarily including your user registration necessary for posting comments on the SuperiorPsychiatric.com BLOG or as entered in any “Contact Us” page or form;
d. Information that you provide to us for the purpose of subscribing to SPS website services, email notifications and/or newsletters, if applicable; and
e. Any other information that you choose to send to SPS.
The SuperiorPsychiatric.com Website uses embedded scripts. Scripts and other programming code used within the SPS Website may collect non-personally identifiable information regarding use of the SPS Website, such as web pages visited, for how long they are visited and which links are clicked. SPS may use this information for a number of purposes including, for example, to enhance or customize content served to users of the SPS Website.
Author Information: Some articles may be published on the SuperiorPsychiatric.com Website from time to time and these may include personally identifying information about its author(s). This information is used solely to provide website users with a means to contact the author and also provide link-backs to the author(s) preferred web page. Authors who seek to have their articles published here are required to provide contact information.
9. Cookies, Web Beacons, and Similar Technologies
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. Cookies help create a speedy web experience by remembering your address and email information, so you don’t have to re-type it when making multiple purchases. They also enable you to recall previous purchases.
Cookies do not store credit card information.
You can control cookies through your browser’s settings. Most browsers allow you to reject all cookies, while some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options,” “Privacy,” and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including some portions of this SPS Website. If you reject all cookies, you may not be able to take advantage of certain SuperiorPsychiatric.com offerings.
SuperiorPsychiatric.com advertisers and/or its payment services providers [if or when such function may be implemented] may also send you cookies.
SuperiorPsychiatric.com may also use clear GIFs, or pixel tags, provided by third-party ad-serving companies to help manage its online advertising. These clear GIFs allow those ad-serving companies used by SPS to recognize a browser’s cookie when a browser visits the SPS Website. This allows SPS to learn which banner or other promotional ads bring users from the SPS Website to a particular advertiser. The information SPS collects and shares through this technology is not personally identifiable (it does not include your name, address, telephone number or e-mail address).
Google Adsense and the DoubleClick DART Cookie.
10. Your E-Mail
If You Send Superior Psychiatric Services E-Mail: You may choose to provide SPS with personal information, as in e-Mail with a comment or question. SPS uses the information to improve its services to you or to respond to your request.
Responses to E-Mail Inquiries: When Visitors or Users send e-mail inquiries to SPS, the return e-mail address (and other personal information provided in the inquiry) is used to answer the e-mail inquiry received. SPS does not use the return e-mail address for any other purpose and does not share the return e-mail address with any third party.
Unless you consent, SPS will not use your personal information for any purpose other than that for which it is submitted. SPS uses personal information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping.
Except for authorized law enforcement investigations, SPS will never share e-mail information with any other outside organizations.
11. Using Your Personal Data
SuperiorPsychiatric.com may use your personal information to:
a. Administer the website;
b. Improve your browsing experience by personalizing the website;
c. Enable your use of the services available on the website;
d. Send to you goods purchased via the website, and supply to you services purchased via the website;
e. Send statements and invoices to you, and collect payments from you;
f. Send you general (non-marketing) commercial communications;
g. Send you email notifications which you have specifically requested;
h. Send to you a Superior Psychiatric Services’ newsletter, if or when such publication is made available, and other marketing communications relating to SPS business or the businesses of carefully-selected third parties which SPS believes may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
i. Provide third parties with statistical information about SPS users – but this information will not be used to identify any individual user; and
j. Deal with inquiries and complaints made by or about you relating to the website.
Where you submit personal information for publication on the SuperiorPsychiatric.com Website, SPS will publish and otherwise use that information in accordance with the license you grant to SPS.
SPS will not, without your express written consent, provide your personal information to any third parties for the purpose of direct marketing.
In addition, SPS may disclose information about you:
a. To the extent that SPS is required to do so to comply with any valid legal process such as a search warrant, subpoena, statute or court order;
b. In connection with any legal proceedings or prospective legal proceedings;
c. In order to establish, exercise or defend the legal rights of SPS (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
d. To the purchaser (or prospective purchaser) of any business or asset which SPS is (or may be contemplating) selling.
Further, personally identifying and entity identifying information may be disclosed to third parties in an effort to protect the rights of authorship or other proprietary rights, including rights arising under the Copyright Act. This may include, but is not limited to, any of the following:
a. Filing a complaint and other pleadings in a U.S. District Court or other court of proper jurisdiction in a suit alleging copyright infringement and other claims;
b. Filing a petition with the Copyright Office for revocation of a registration of a copyright, in the case of a registration of a work that constitutes or contains a work of authorship; and/or
c. Filing a complaint with an ethics panel of a state medical board, an Inspector General or professional conduct office of a federal agency, or a Dean or academic integrity panel of a medical school or university.
d. Information concerning persons known to infringe on the intellectual property rights of others or make false claims of authorship may be shared with other electronic publishers.
SuperiorPsychiatric.com does not currently do this, nor are their plans to do so in the future. This may, however, be done at some time in the future, for the purpose of limiting loses due to infringement and other misuse of electronic products.
13. FTC Endorsement Compliance and Requisite Disclosure
Superior Psychiatric Services intends to treat its customers fairly and to comply fully with all Federal Trade Commissions (FTC) regulations related to advertising. This includes, but is not limited to, Federal Trade Commission 16 CFR Part 255: Guides Concerning the Use of Endorsements and Testimonials in Advertising, which requires, among other criteria, the disclosure of material connections between advertisers and endorsers. This includes directories, review/rating sites, blogs and other websites, email or collateral that purport to provide an endorsement or assessment of an advertiser, which SPS must prominently disclose the fact that financial or in-kind compensation is provided from the advertiser. In addition to any per-page disclosures, please note that SPS participants in the advertising and/or affiliate programs designed to provide a means for this Website to earn advertising or referral fees by advertising and linking to SuperiorPsychiatric.com visitors and users.
14. Voluntary Customer Surveys
SuperiorPsychiatric.com may periodically conduct both business and individual customer surveys. SPS encourages all Users to participate in these surveys because the surveys provide SPS with important information that helps SPS improve the types of services offered and how SPS provides those services to you. Your personal information and responses remain strictly confidential, even if the survey is conducted by a third party. Participation in any SPS customer survey is voluntary. SPS takes the information received from individuals responding to any SPS Customer Surveys and combines (or aggregates) it with the responses of other SPS Users to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). SPS intends to use the aggregated information to improve the quality of its services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties. Unless otherwise noted in the survey invitation or the survey itself, Users have the option of completing surveys anonymously or providing SPS with contact information. If provided, SPS may use the contact information to follow up with Users based on the answers they provide. SPS may also contact you to highlight any changes made in response to feedback.
15. Service Providers
SuperiorPsychiatric.com may transfer (or otherwise make available) your personal information to SPS affiliates and other third parties who provide services on its behalf. For example, as discussed above, SPS may use service providers to authorize and process payments, administer surveys, and run various promotions. Your personal information may be maintained and processed by these affiliates and other third party service providers in the US or other jurisdictions. SPS service providers receive information they need to perform their designated functions, and SPS does not authorize its affiliates or third parties to use or disclose personal information for their own marketing or other purposes.
16. Sale of Business
Superior Psychiatric Services may transfer your personal information as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of SPS as part of a corporate reorganization or stock sale or other change in corporate control.
In the event that ownership of SuperiorPsychiatric.com was to change as a result of a merger, acquisition or transfer to another company or clinic, your SPS Information may be transferred. If such a transfer results in a material change in the use of your SPS information, SPS will provide notice about the choices you have to decline to permit such a transfer of information.
SuperiorPsychiatric.com values its visitors and users, and therefore requires your permission before it provides your information to others. The only exceptions include: (a) when Superior Psychiatric Services is required by law; (b) in the good-faith belief that such action is necessary in order to conform to the law; or (c) SPS must comply with a legal process served on its web site. Superior Psychiatric Services may also need to give out your information if one of its partners requires it, but these situations are rare and SPS will always ask for your explicit permission first.
18. Special Cases
SuperiorPsychiatric.com does not use or share the personal information about Visitors or Users in ways unrelated to the ones described herein without your consent. However, SPS, or its service providers, may disclose personal information about Visitors or Users, or information regarding your use of this Website or other websites accessible through this SPS Website, for any reason, in its sole discretion to comply with US, Canadian or other laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests or demands for such information; in response to a search warrant or other legally valid inquiry or order; to an investigative body in the case of a breach of an agreement or contravention of law; to disclose information that is necessary to identify, contact, or bring legal action against someone who, for example, may be violating these SPS Website Terms or other policies; to operate this Website properly; to protect the SPS Website and its Users; or as otherwise permitted or required by law.
19. International Data Transfers
Information which you provide may be transferred to other countries which do not have data protection laws equivalent to those in force in California, Florida, or the United States in general.
In addition, personal information that you submit for publication on the SPS Website will be published on the Internet and may be available, via the Internet, around the world.
You expressly agree to such transfers of personal information.
20. Superior Psychiatric Services Website Statistics
SuperiorPsychiatric.com uses information gathered from its site statistics to help diagnose problems with SPS servers, and to administer the SPS Website. SPS may use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. SPS also gathers broad demographic information from this data to help it improve the SPS Website and make your browsing and purchasing experience more enjoyable.
21. Safe Harbor Privacy Principles
SuperiorPsychiatric.com abides by the provisions of the Safe Harbor privacy principles under the Safe Harbor Program, administered by the U. S. Department of Commerce, which is located at: www.export.gov/safeharbor.
SPS commits to refer unresolved privacy complaints under the Safe Harbor Principles to an independent dispute resolution mechanism, the European Data Protection Authorities, operated by the United States Council for International Business. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by SPS, you may contact:
US Council for International Business
1212 Avenue of the Americas
New York, New York 10036
22. Sites Other Than Superior Psychiatric Services
The SuperiorPsychiatric.com website contains links to other websites. SPS may regularly create links to the web sites of other parties; SPS makes every effort to link only to sites that carry the same standards of maintaining privacy of users. These pages may, however, link to other sites that do not meet the SPS requirements. SPS cannot be held responsible for any material on sites other than that on the SuperiorPsychiatric.com Website, whether SPS links to them or are linked from them, or any links they may provide. SPS is not responsible for the privacy policies or practices of third party websites.
The appearance of hyperlinks does not constitute endorsement by Superior Psychiatric Services of the hyperlinked Web site(s) or the information, products or services contained therein. SPS does not exercise any editorial control over the information you may find at those hyperlinked locations. Such links are provided consistent with the stated purpose of the SPS Website.
Superior Psychiatric Services has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which the SPS Website may link and those which may link to SPS. SPS strongly recommends that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that site.
If you believe any of these existing external links are inappropriate, please let SPS know.
23. NOTICE TO PARENTS: Children’s Privacy
The SuperiorPsychiatric.com Website is a general audience website. You must be at least eighteen (18) years old to register online or purchase goods or services made available through SPS’ Website. SPS does not knowingly collect information from children under the age of 18.
Protecting children’s privacy is especially important to Superior Psychiatric Services. SPS complies with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. While SPS makes every effort to ensure that this Website is not used by those under age 18, Superior Psychiatric Services believes that there is no substitute for proper parental supervision.
24. The Superior Psychiatric Services Commitment to Data Security
SuperiorPsychiatric.com implements measures designed to protect personal information in its custody and control. SPS maintains reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in its custody and control. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure, as it is inherently insecure. Nonetheless, SPS will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. As a result, while SPS strives to protect your personally identifiable information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond the control of SPS; (b) the security, integrity and privacy of any and all information and data exchanged between you and SPS through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party, despite the best efforts of SPS.
While SPS strives to protect your information and privacy, SPS cannot guarantee the security of any Information you disclose or transmit to it online. Therefore, SPS is not responsible for the theft, destruction, or inadvertent disclosure of your information. In the unfortunate event that your “personally identifiable Information” (as the term or similar terms are defined by any applicable law requiring notice upon a security breach) is compromised, SPS may notify you by e-mail (at its sole and absolute discretion) to the last e-mail address you have provided within the SPS Web pages in the most expedient time reasonable under the circumstances. Delays in notification may occur while SPS determines the scope of the breach and restores reasonable integrity to the system, as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation. SPS may evaluate new technologies for protecting information, and if deemed appropriate, will upgrade its information security systems.
You are responsible for keeping your passwords and user details confidential. SPS personnel will not ask you for your password, whether by email or during a phone support call.
Your online access to certain personal information may be protected with a password you select. SPS strongly recommends that you do not disclose your password to anyone. SPS will never ask you for your password in any unsolicited communication (such as letters, phone calls or email messages).
Data related to the services will be maintained in the United States. SPS has personal information retention processes designed to retain personal information of its customers for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
25. Modification of Your Personal Information
You have the right to access, update, and correct inaccuracies in your personal information in the custody and control of SuperiorPsychiatric.com, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in your personal information SuperiorPsychiatric.com has in its custody or control by accessing your personal profile in your account or by contacting support via email, phone or online chat. SPS may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.
To ensure you receive the information you need to manage your account and protect your privacy, please be sure to keep your contact and billing information up to date. You can contact SuperiorPsychiatric.com Customer Support by phone or through its online support form, if any.
26. Lawsuits and Law Enforcement Requests
Superior Psychiatric Services will respond to subpoenas, court orders, or other legal process, and will utilize website visitor and/or user information as necessary to establish or exercise Superior Psychiatric Services’ legal rights or defend against legal claims. SPS will charge the person or entity for submitting a civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the Superior Psychiatric Services invoice. Checks should be made out to Superior Psychiatric Services P.C. Superior Psychiatric Services’ subpoena compliance costs are as follows:
Research – $150.00/hour;
Federal Express – Cost as Billed;
Copies – $1.00/page;
Compact Discs – $10.00/per CD.
Superior Psychiatric Services will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Superior Psychiatric Services P.C. web servers do not retain deleted or sent e-mail. SPS reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the e-mail address is related to the pending investigation and the underlying subpoena.
SPS will share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or suspected violations of these Terms, or as otherwise required by law.
When SPS is threatened with suit by a third party, or any other legal action brought to its attention involving Superior Psychiatric Services based on the anonymity of the a website visitor or user, a transaction or other matter, SPS may seek assurance from you, the visitor or user, concerning your promise to indemnify Superior Psychiatric Services and written notice that you have contacted the plaintiff or representative for the complainant and made your contact information available to them.
You may instruct SPS to provide you with any personal information SPS holds about you. Provision of such information may be subject to the payment of a fee, currently fixed at $135.00 U.S.
You may instruct SPS not to process your personal data for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or SPS will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.
SuperiorPsychiatric.com may, though does not currently, automatically subscribe you to receive notices about your account, e-mail newsletters and news of special promotions offered through Superior Psychiatric Services and/or in conjunction with partners, when you become a SuperiorPsychiatric.com User.
To unsubscribe from Superior Psychiatric Services newsletters and promotional mailings, if or when SPS deploys such mechanisms, this Policy will be updated to reflect the procedures for updating your preferences or you may send an e-mail to Superior Psychiatric Services, Website Customer Support.
In the event SPS deploys such mechanisms, you will be provided with the opportunity to opt out of receiving marketing and promotional communications from SuperiorPsychiatric.com and its partners during the registration process. SPS, its affiliates or partners may use the information associated with your account to contact you with any special offers.
Superior Psychiatric Services reserves the right to send e-mail communications relating directly to SuperiorPsychiatric.com Website to Users that have posted any content to the SPS Website.
29. Policy Amendments
This SuperiorPsychiatric.com Website may use Google, Piwik, or other web analytics service to analyze the use of this website. These Analytics tools generate statistical and other information about SPS website use by means of cookies or similar technologies, which are or may be stored on visitor’s or user’s computers. The information generated relating to the SPS Websites is used to create reports about the use of the website. Google and/or Piwik will store this information. Google and/or Piwik may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. Google and/or Piwik do not collect personally identifiable information that you do not voluntarily enter in this SPS website. Google and/or Piwik may track your browsing habits across websites which do not use Google and/or Piwik services. SuperiorPsychiatric.com uses the information collected by Google and/or Piwik service to increase the usability and accessibility of this SPS website.
SuperiorPsychiatric.com may, but does not currently, publish Google Adsense interest-based advertisements on the SPS Websites. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behavior across the web using cookies. You can view, delete or add interest categories associated with your browser using Google’s Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you could use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.
31. Miscellaneous Provisions
b. Headings. Headings are inserted for the convenience of the parties only and shall not be interpreted to modify the contractual language within each section.
c. Notice. All notices or other written communication required under this Agreement shall be in writing sent to the addresses provided in this provision (as changed from time to time upon noticed as provided in this provision) and shall be deemed properly given by sender and received by the addressee if on (i) the date of personal service or courier delivery, (ii) the fifth (5th) business day following first class, registered or certified, postage prepaid mailing, (iii) one (1) business day after being sent by facsimile, provided that the sender retains confirmation of delivery. Notice sent to Superior Psychiatric Services, Website Customer Service shall be sent to 1400 Quail Street, Ste. 155, Newport Beach, CA 92660.
d. No Assignment; No Waiver. You may not assign this Agreement, by operation of law or otherwise, without the prior written consent of Superior Psychiatric Services. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Any failure by SPS to enforce your strict performance of any provision of this Agreement will not constitute a waiver of Superior Psychiatric Services’ right to subsequently enforce such a provision or any other provision of this Agreement.
32. ACCEPTANCE OF THESE TERMS
Effective Date: March 15, 2013.
SPS Form 24